Cancellation Policy
  • 1. The Website and App provide you the ability to pay online through a third-party payment gateway for some of the services available on the Website or App.
  • 2. If you choose to pay online, you may be directed to a third-party payment gateway to enable processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway.
    Lions Club of Hyderabad Sadhuram Eye Hospital shall not be liable.
  • 2.1 If any transaction does not fructify or may not be completed or
  • 2.2 For any failure on part of the bank or the credit card or the third-party site or agency to perform any of its obligations or
  • 2.3 In respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.
    Remember, once you enrol, it is mandatory to provide the required information.
    Some of the information that we collect includes:
  • Name
  • Mobile Numbers
  • Email IDs
  • Date of Birth
  • Mailing Address
  • Medical History
  • Bank Account and Credit card information – (If and as required)
  • Any other personal information that may be supplied by you or collected about you from time to time according to the applicable local legislation.
  • 3. Cancellation and Refund Policy: The cancellation and refund policy is applicable to all online payments made through mobile app and website for booking appointments.
  • 4. The cancellation policy entails refund of consultation fees only. The convenience fee will not be refunded in case the cancellation is initiated at user end at the time of cancellation; amount will be refunded via same source of payment and will be subject to the payment terms of the source only.

  • Limitation of liability
    The information available on the platform could include inaccuracies or typographic errors. Lions Club of Hyderabad Sadhuram Eye Hospital has endeavoured to ensure that all the information on the platform is correct, but Lions Club of Hyderabad Sadhuram Eye Hospital neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information contained. Lions Club of Hyderabad Sadhuram Eye Hospital makes no warranty, express or implied, concerning the platform and/or its contents and disclaims all warranties of fitness for a particular purpose in respect of services, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user of any other person, arising out of or from the use of the information contained in the platform. Neither shall the company be responsible for the delay or inability to use the platform, app, services or any related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Platform, or otherwise arising out of the use of the platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, Lions Club of Hyderabad Sadhuram Eye Hospital shall not be held responsible for non-availability or access to the platform during periodic maintenance operations or any unplanned suspension of access to the platform that may occur due to technical reasons or for any reason beyond Lions Club of Hyderabad Sadhuram Eye Hospital control.

    Indemnity
    User agrees to indemnify and hold harmless , Lions Club of Hyderabad Sadhuram Eye Hospital, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives and partners from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from user’s access to or use of service, violation of this agreement, or infringement, or infringement by any other user of his/her/its account, of any intellectual property or other right of any person or entity. Lions Club of Hyderabad Sadhuram Eye Hospital will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

    Applicable Law and Dispute Settlement
    You agree that this agreement and any contractual obligation between the company and user will be governed by the laws of India. The courts at Hyderabad shall have exclusive jurisdiction over any disputes arising out of or in relation to this agreement, your use of the platform or the services or the information to which it gives access.
Get In Touch
  • Lions Club of Hyderabad Sadhuram Eye Hospital
    (Post Graduate Institute of Ophthalmology)
    1-2-8, Domalguda, Hyderabad – 500029, Telangana, India.
Contact Us
  • Hospital Superintendent / Administrator
    +91-9949093362
  • Patient Counselor / TPA
    +91-7207 948 930
  • Customer Care
    +91-7207 948 931